Associate, Channels Tech Specialists
Core
Associate providing technical support, deployment assistance, and troubleshooting for Data Management Solutions (DMS) products, acting as a link between end-users and the product team.
Role type
Associate Technical Support Specialist
Builds
Client support for enterprise data feed products (API, Xpressfeed) and DMS deployments
Domain
Financial data & technology solutions
Deliverable
client delivery
Required skills
.Net/C#, Java, SQL (MS SQL, Oracle, PostgreSQL, MySQL), Web Protocols (HTTP, HTTPS, FTP, SFTP), Web Services (SOAP, XML, JSON, REST, WSDL), Database concepts, Networking, Troubleshooting
Preferred skills
Client support experience, Commerce/Finance background
Technologies
.Net, C#, Java, SQL Server, Oracle, PostgreSQL, MySQL, SOAP, XML, JSON, REST, WSDL, HTTP, HTTPS, FTP, SFTP, Web Sockets, SSL, TLS