Client Services Associate
Hybrid
Core
Support clients over phone, web chats, and emails to resolve issues, interpret data, and navigate Capital IQ and Capital IQ Pro platforms.
Role type
Client Services Associate (Market Intelligence)
Builds
Client support for Capital IQ and Capital IQ Pro platforms
Domain
Financial Services / Market Intelligence
Deliverable
client delivery
Required skills
Client communication, data interpretation, platform navigation, relationship management, teamwork
Preferred skills
German, French, Portuguese, Italian
Responsibilities
Support clients via phone, web chat, and email; interpret data; navigate Capital IQ and Capital IQ Pro platforms; present group projects; complete certification exams.
Seniority
Entry Professional