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Strategic Account Manager

United States - Remote💼 Full-time🗓 2026-07-01 → 2026-09-26

Core

Senior role managing and growing the top 150-200 highest-MRR accounts for a SaaS platform serving the U.S. construction and trades industry.

Role type

Senior Strategic Account Manager (B2B SaaS)

Builds

SaaS workforce management technology for construction companies

Domain

Construction industry + B2B SaaS

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Strategic account ownership, retention management, net revenue growth, executive advisory, pipeline management, commercial instincts, stakeholder management, playbook development, mentorship

Preferred skills

Experience with contractors/trades/construction businesses, owning both renewals and expansion

Technologies

SaaS platforms, CRM tools

Responsibilities

Manage relationships with top accounts, identify churn risk, close upsell/cross-sell opportunities, negotiate renewals, develop external growth opportunities, refine account management playbooks, mentor other account managers

Seniority

Senior, hands-on IC

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