Change Advisory Consultant
Core
Lead large-scale IT and Telco service change and transformation programs, focusing on operational automation and organizational redesign.
Role type
Senior Change Advisory Consultant
Builds
Enterprise IT transformation programs, automation solutions, and organizational change initiatives for large Telco and enterprise clients.
Domain
IT Operations, Telco, Cloud, Security, Service Management
Deliverable
client delivery
Required skills
Change management consulting, IT operations transformation, organizational redesign, learning & development program design, stakeholder management at senior levels, Agile/SAFe transitions, legacy ITIL process modernization
Preferred skills
Management of Change (MOC) methodology, advanced degree in Business/Technology, Cisco ecosystem knowledge, ServiceNow/SDLC/ITSM expertise, PROSCI/AgilePM certifications, DevOps/CICD frameworks
Technologies
ServiceNow, EMS, NMS, OSS, BSS, CMDB, ITIL, SAFe, Agile, SCRUM, CICD, DevOps
Responsibilities
Develop Learning & Development and Skills Assessment programs, liaise with senior management and technical SMEs, deliver IT engagements for large enterprise customers, execute operational automation and transformation initiatives
Seniority
Senior, hands-on IC with strategic advisory scope
