Change Manager -Learning and training experience
Core
Lead end-to-end change management activities for a major transformation programme focused on driving adoption of new technology and embedding new ways of working across sales and service teams.
Role type
Senior Change Manager with learning and training focus
Builds
New technology adoption, new ways of working, and capability across sales and service teams
Domain
Technology transformation / Organizational change
Required skills
Change methodologies (ADKAR), stakeholder analysis, communication plans, learning and training design, workshop facilitation, adoption metrics, executive influence
Preferred skills
Salesforce transformation experience, technology-enabled change initiatives, business readiness measurement
Technologies
Salesforce
Responsibilities
Conduct change impact assessments, develop communication plans, design learning initiatives, facilitate stakeholder workshops, establish adoption metrics, engage senior leaders
Seniority
Senior, hands-on IC
