Global Services Portfolio Readiness Manager
Core
Manage global service portfolio readiness, lifecycle planning, and new service introductions for transactional lifecycle support services to align with business objectives and customer needs.
Role type
Senior IC product/solution portfolio manager (services)
Builds
End-to-end service delivery processes, service SKUs, and support offerings
Domain
IT Services / Managed Services
Deliverable
product features
Required skills
Product lifecycle management, Business case development, Service portfolio analysis, Process automation, Data analysis, New product development, Strategic planning, Cross-functional collaboration
Preferred skills
Service business management, Solution architecting, Business planning
Technologies
N/A
Responsibilities
Plan and execute the introduction and release of service SKUs; Incorporate service requirements into product development stages; Analyze portfolio performance to identify enhancement opportunities; Collaborate globally to implement innovative services and solutions; Develop business cases and validate solutions based on customer requirements.
Seniority
Mid-level, hands-on IC