IT Support Specialist
Core
Provide technical support and resolve issues for executive, administrative, finance, and engineering teams.
Role type
IT Support Specialist
Builds
Internal IT operations and user productivity
Domain
Corporate IT / Helpdesk
Deliverable
client delivery
Required skills
Helpdesk support, network troubleshooting, workstation setup, software deployment, user onboarding, inventory monitoring, documentation
Preferred skills
CompTIA Network+, CompTIA Linux+, Associate degree in Information Technology
Technologies
Workstations, peripheral equipment, software
Responsibilities
Resolve helpdesk tickets, troubleshoot network connectivity, setup and deploy workstations and peripherals, assist with user onboarding, respond to ad-hoc requests, monitor IT inventory levels, document troubleshooting steps
Seniority
Junior, hands-on IC
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