Customer sales success för eftermarknad (Happy caller) till 1KOMMA5°
Core
Post-installation customer success and sales role focused on ensuring customer satisfaction, building long-term loyalty, and driving cross-selling of energy efficiency products.
Role type
Customer Success Representative (After-sales)
Builds
Customer retention and upselling of solar, charging, and energy storage solutions for residential/commercial clients.
Domain
Cleantech / Renewable Energy / Solar
Deliverable
client delivery
Required skills
B2B/B2C sales experience, customer success experience, cross-selling ability, digital tool proficiency, fluent Swedish and English
Preferred skills
Solar energy industry experience
Responsibilities
Contact customers post-installation to answer questions and verify satisfaction, manage customer reviews and encourage brand advocacy, guide customers through the sales process for additional energy efficiency products, ensure customers feel supported on their journey to energy independence.
Seniority
Individual Contributor