eSolutions Advisor
Core
Senior Advisor supporting the delivery, development, and ongoing success of Abbott Nutrition's customer-facing digital solutions, including patient management systems and CRM.
Role type
Senior IC eSolutions Advisor (Healthcare Technology)
Builds
Patient management systems, CRM solutions, and digital applications for healthcare providers and patients.
Domain
Healthcare + Customer Success / Digital Transformation
Deliverable
product features
Required skills
Stakeholder relationship management, CRM platform support, troubleshooting, project documentation, technical communication, Microsoft Office suite proficiency
Preferred skills
IT or Business Systems degree, Healthcare Technology experience
Technologies
H2H Dynamics CRM, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access
Responsibilities
Support implementation and phased development of eSolutions; Act as key customer-facing contact for NHS and Homecare clients; Facilitate virtual meetings, training, and support; Troubleshoot patient management system queries; Partner with internal teams and local IT departments; Ensure compliance with NHS frameworks and data protection standards.
Seniority
Senior, hands-on IC