Job
Core
Lead front office operations and guest services at a luxury mountain resort in Cyprus.
Role type
Head of Front Office
Builds
Guest experiences, occupancy, and revenue for a luxury resort
Domain
Hospitality / Food & Beverage
Deliverable
client delivery
Required skills
Front office leadership, VIP guest management, service recovery, cross-department collaboration, occupancy optimization, revenue management
Preferred skills
Hospitality degree, experience in luxury/boutique hotels, additional languages
Technologies
N/A
Responsibilities
Lead and inspire reception and porter teams, oversee daily front office operations, handle VIP guests and service recovery, collaborate across departments, optimize occupancy and revenue, maintain hospitality and safety standards
Seniority
Senior, hands-on IC
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