Account Manager EMEA
Remote · from United StatesNo visa sponsorship
Core
Nurture and grow relationships with existing customers to drive retention, expansion, and upsells for an AI infrastructure platform.
Role type
Account Manager (SaaS/Cloud)
Builds
AI infrastructure platform for developers
Domain
AI Infrastructure / Cloud Computing
Deliverable
client delivery
Required skills
Account management, stakeholder management, data analysis, CRM proficiency, negotiation, forecasting
Preferred skills
Cloud/GPU infrastructure knowledge, AI/ML familiarity, developer tooling experience
Responsibilities
Monitor account health metrics and proactively intervene, drive renewals and upsells, conduct business reviews, liaise with product/engineering teams, build account plans and forecasts, track key metrics, handle contract negotiations, maintain CRM data
Seniority
Mid-level (2-5 years experience)