Claims Director, Property
Core
Lead a property claims team to deliver efficient, timely, and high-quality claims services for claimants, brokers, and insured clients.
Role type
Senior IC Claims Director (Property & Casualty)
Builds
Property claims resolution and service delivery
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Strategic planning, people leadership, operational oversight, process improvement, business planning, stakeholder management, complex claims management
Preferred skills
Chartered Insurance Professional (CIP/PAA) designation, postsecondary education in insurance
Technologies
Microsoft Office Suite
Responsibilities
Lead, supervise, coach, and motivate claims team members to achieve service and performance objectives; Provide direction and support to claims professionals handling property claims, including complex matters; Develop and execute business and regional plans; Establish and maintain high customer service standards; Oversee claims activities and identify workflow improvement opportunities; Monitor team performance and promote a culture of accountability and continuous improvement.
Seniority
Director, strategic leadership & people management