Manager Technical Sales Support Local
Core
Develop and execute service growth strategies for Commercial Building Services and Wastewater segments, managing Authorized Service Centers (ASCs) and spare parts profitability across India.
Role type
Manager, Technical Sales Support (Aftermarket/Service Operations)
Builds
ASC network, spare parts inventory strategies, service performance dashboards, and digital transformation initiatives (AI analytics, predictive maintenance).
Domain
Industrial equipment services (Pumps, HVAC, Wastewater, Hydropneumatics)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, ASC development, spare parts inventory management, data analytics, digital transformation leadership, technical troubleshooting guidance, stakeholder coordination, performance scorecard management, training program delivery.
Preferred skills
Experience in pumps/HVAC/wastewater sectors, knowledge of electromechanical systems, field operations management.
Technologies
AI-enabled analytics, service dashboards, predictive maintenance solutions, mobile service applications, business process automation tools.
Responsibilities
Develop and execute PAN India service growth strategy; Drive ASC development and capability enhancement; Achieve spare parts revenue and profitability targets; Mentor and coach ASC engineers; Lead digital transformation initiatives; Coordinate cross-functional teams for product improvement and service delivery.
Seniority
Manager, hands-on leadership with field oversight