Senior Manager of Service - Pharma Liquid
Core
Lead global service operations for pharmaceutical liquid packaging machinery, ensuring machine uptime, customer satisfaction, and financial profitability.
Role type
Senior Manager of Service (Pharma Liquid)
Builds
Service organization, modernization/retrofit campaigns, predictive service offerings, and installed base management systems.
Domain
Pharmaceutical machinery and packaging technology
Deliverable
client delivery
Required skills
Service management, GMP/pharma regulations, project management, SAP, technical problem solving, installed base management, modernization strategy
Preferred skills
Spanish language, mechanical/electrical/mechatronics engineering background
Technologies
SAP
Responsibilities
Lead multidisciplinary service teams (sales engineering, support, spare parts), establish organizational structures and competency profiles, develop talent succession plans, manage installed base data and lifecycle tracking, collaborate on predictive maintenance and digital monitoring solutions, optimize service value stream performance
Seniority
Senior, hands-on IC with strategic leadership