Job
Core
Own the end-to-end strategy, design, and execution of the loyalty and rewards ecosystem to drive client retention and lifetime value.
Role type
Product Manager (Loyalty)
Builds
Loyalty platforms, points systems, tiered programs, cashback, rebates, and referral schemes
Domain
Fintech / Forex / Gaming
Deliverable
product features
Required skills
Loyalty program mechanics, behavioral economics, product analytics, CRM platforms, cross-functional leadership, regulatory compliance navigation
Preferred skills
Experience in Forex/FinTech/Gaming, hands-on loyalty system building, gamification design
Technologies
Mixpanel, Amplitude, Tableau
Responsibilities
Define loyalty product roadmap aligned with KPIs, research competitor offerings, develop client segmentation frameworks, lead vendor/platform selection and integration, write product requirements and user stories, track success metrics, collaborate on campaign alignment
Seniority
Mid-Senior, hands-on IC