Job
Core
Provide first-line technical support for employees, ensuring stable hardware and software operations, and managing access controls.
Role type
Junior IT Administrator
Builds
Stable IT infrastructure and user access management
Domain
IT Operations / Service Desk
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows administration, macOS administration, networking basics (TCP/IP), ticketing system management, user access management, asset tracking
Preferred skills
Linux administration, network equipment experience (MikroTik, Cisco, Ubiquiti)
Technologies
Jira, Google Workspace, Office 365, Windows, macOS, TCP/IP, MikroTik, Cisco, Ubiquiti
Responsibilities
Handle IT support requests via ticketing system, set up and maintain workstations, manage equipment lifecycle, process user access requests, maintain IT security measures and documentation
Seniority
Junior, hands-on IC