Job
Core
Administrative and guest service coordinator managing daily office tasks, ticketing operations, and guest inquiries for an Entertainment Business Unit.
Role type
Administrative Coordinator (Entertainment Operations)
Builds
Guest experiences and ticketing operations for events and venues
Domain
Entertainment / Hospitality / Event Management
Deliverable
product features
Required skills
Scheduling, ticket purchasing support, cash handling, guest service, meeting note taking, internal system management
Preferred skills
Experience in ticketed tourist attractions or casino/hotel resort environments, experience with ticketing databases
Technologies
Microsoft Office, ticketing databases
Responsibilities
Handle daily office tasks including phone calls, emails, and scheduling; assist guests with ticket purchases and resolve inquiries; manage ticket-scanning process at venue entrances; reconcile daily cash transactions; prepare forms and reports; escalate guest concerns to management.
Seniority
Individual Contributor, entry to mid-level