Customer Service Representative - Saudi National
Core
Support customers via phone, chat, and email to answer questions, solve problems, and ensure a positive experience for Tabby's user base.
Role type
Customer Service Representative
Builds
Customer support interactions for a Buy Now, Pay Later fintech platform
Domain
Financial Technology (Fintech) / Consumer Finance
Deliverable
client delivery
Required skills
Bilingual communication (Arabic and English), calm under pressure, process adherence, quick learner
Preferred skills
Helpful attitude, ability to handle difficult conversations
Technologies
Phone, chat, email support tools
Responsibilities
Support customers through phone, chat, and email; Answer questions and solve problems; Follow clear guidelines and use tools to assist customers quickly and correctly
Seniority
Individual Contributor
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