Customer Support Representative
Core
Provide customer support via phone, chat, and email for a Buy Now, Pay Later fintech company, handling inquiries and resolving issues in both English and Arabic.
Role type
Customer Support Representative
Builds
Customer support interactions for a regional fintech platform
Domain
Financial Technology (Buy Now, Pay Later)
Deliverable
client delivery
Required skills
Bilingual communication (Arabic and English), calm under pressure, quick learner, process adherence
Preferred skills
Helpful attitude, ability to handle difficult conversations
Technologies
Phone, chat, email support tools
Responsibilities
Answer customer questions, solve problems, follow clear guidelines to assist customers quickly and correctly
Seniority
Individual Contributor
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