Customer Service Agent
Core
Answering customer questions via phone, chat, and email to ensure a positive experience.
Role type
Customer Service Agent
Builds
Customer support interactions for a FinTech company
Domain
Financial services / FinTech
Deliverable
client delivery
Required skills
Phone communication, Chat support, Email support, Customer problem-solving, Dutch (fluent), English (good)
Preferred skills
German (basic), Accounting knowledge, Financial services experience
