Senior ICT Engineer
Core
Senior ICT Engineer providing Level 2/3 onsite support, troubleshooting, and infrastructure management across multiple operational sites.
Role type
Senior IC ICT Support Engineer
Builds
End-user technology solutions and seamless IT services for employees
Domain
Enterprise IT Operations / Infrastructure
Required skills
Level 2/3 ICT support, Microsoft 365, Windows OS, Active Directory, endpoint management, iOS/Android troubleshooting, hardware installation and configuration, printer/scanner support, ITSM queue management, stakeholder engagement
Preferred skills
None stated (via careerplan.io/jobs/2d13c3df-8e6a-4e4c-b893-7510e9e149d0-senior-ict-engineer-at-acciona-construccion)
Technologies
Microsoft 365, Windows, Active Directory, iOS, Android, ITSM
Responsibilities
Resolve incidents and service requests via ITSM; install and maintain hardware, applications, and peripherals; manage support queues and prioritize workloads; document issues and contribute to knowledge base; troubleshoot mobile devices and conferencing solutions; travel between Malaga, Wangara, and Collie for onsite support; procure infrastructure aligning with security blueprints
Seniority
Senior, hands-on IC
