Process Trainer - Team Lead - LRM
Core
Design and deliver training programs for sales teams on lending products, sales processes, compliance, and operational procedures to enhance product knowledge and sales capabilities.
Role type
Senior Learning & Development Trainer (Lending)
Builds
Training content, SOPs, e-learning modules, and coaching initiatives for sales teams
Domain
Fintech / Digital Lending
Required skills
Sales training design, Learning & Development, Coaching and mentoring, Stakeholder collaboration, Training content development, Performance evaluation
Preferred skills
Lending product expertise, Field-based training delivery, LMS proficiency, Microsoft PowerPoint/Excel
Responsibilities
Design and deliver classroom, virtual, and field-based training sessions; Develop training manuals, SOPs, and assessments; Collaborate with business stakeholders to align training with objectives; Evaluate trainee performance and identify learning gaps; Provide ongoing coaching to improve productivity and conversion; Monitor training effectiveness and recommend enhancements.
Seniority
Mid-Senior, hands-on IC
