Customer Banking Specialist Relief - Dubbo Branch
Core
Front-line customer service role supporting multiple branch locations (Dubbo, Narromine, Wellington, Mudgee) by greeting customers, guiding them to appropriate channels, and demonstrating digital banking options.
Role type
Customer Banking Specialist Relief
Builds
Seamless banking experience for personal and small business customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, communication, managing customer expectations, branch operations awareness
Preferred skills
Experience in Financial Services, Retail, or Hospitality
Responsibilities
Greet customers and understand their enquiries, guide customers to appropriate channels, build personal connections through meaningful conversations, demonstrate in-branch technology and digital banking options, monitor branch movements to ensure efficiency and customer satisfaction