Deputy Manager
Core
Provide end-to-end technical service support and drive aftermarket business growth for KSB GIW slurry pump products across key mining customers in the assigned region.
Role type
Senior field sales and service manager (slurry pumps)
Builds
Slurry pump installations, spares, service contracts, and refurbishment solutions
Domain
Mining industry + industrial fluid handling
Deliverable
physical/clinical work
Required skills
Slurry pump technical expertise, installation and commissioning supervision, troubleshooting and overhauling, revenue target ownership, customer relationship management, data analysis for application issues, proposal development
Preferred skills
Experience in mining segment, knowledge of slurry pump modifications and performance improvement, case study preparation
Technologies
Slurry pumps
Responsibilities
Visit mining customer sites for installation support, start-up, commissioning, troubleshooting, and breakdown support; monitor installed base and identify opportunities for pump replacement and upgrades; drive revenue targets for new equipment, spares, and services; build and maintain relationships with key mining customers; present claims and complaints to After-Sales teams; document customer practices and prepare technical documentation
Seniority
Senior, hands-on IC