Customer Service Inbound | Medicina Estetica
Core
Inbound customer service representative managing client inquiries and appointments for a non-invasive aesthetic medicine center.
Role type
Customer Service Representative
Builds
Customer relationships and satisfaction for aesthetic medicine treatments
Domain
Health & Beauty / Aesthetic Medicine
Deliverable
client delivery
Required skills
Phone communication, Email communication, Social media management, Appointment scheduling, Complaint handling, CRM/ERP software usage
Preferred skills
Teamwork, Problem solving, Stress resistance, Active listening, Organizational skills
Responsibilities
Handle inbound phone calls, Manage email/social/web requests, Manage appointment agenda, Handle complaints, Conduct photo checks
Seniority
Entry-level / Junior