Professional Services Consultant
Core
Onsite technical consultant and subject matter expert for ScienceLogic AIOps platform, providing implementation, configuration, troubleshooting, and leadership to enterprise customers.
Role type
Senior Professional Services Technical Consultant
Builds
ScienceLogic AIOps platform implementations and customer success outcomes
Domain
IT Operations Management / AIOps / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Enterprise infrastructure monitoring, Linux, Database querying, SNMP/MIB architecture, Syslog alerts, PowerShell, WMI, XML/SOAP, API
Preferred skills
ITSM platforms (ServiceNow, PagerDuty), EMS/NMS systems (SolarWinds, Nagios), Python, PHP, GQL, automation/scripting (via careerplan.io/jobs/286b4bc7-dc1d-4c7a-820b-1e6130eca46d-professional-services-consultant-at-sciencelogic)
Technologies
ScienceLogic appliances, Linux, PowerShell, WMI, XML, SOAP, API, SNMP, Syslog, ServiceNow, PagerDuty, SolarWinds, Nagios, IBM NetCool, HP OpenView
Responsibilities
Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances; act as onsite subject matter expert for customer technical and management staff; provide leadership and direction for customer product suite adoption; document activities and create knowledge base articles; support federal/commercial IT standards including security audits and change management.
Seniority
Senior, hands-on IC
