Technology Consultant
Core
Drive development and integration of AI-powered AIOps solutions to enhance TELUS Managed Services and resolve complex network challenges.
Role type
Senior IC Technology Consultant (AIOps & Automation)
Builds
AIOPS workflows, Model Context Protocol (MCP) integrations, and automated management/monitoring tool configurations for telecom Managed Services.
Domain
Telecommunications, Network Operations, Artificial Intelligence, Automation
Deliverable
production ML models | infrastructure
Required skills
Telecom engineering, network operations, Python, JavaScript, API integrations, Linux/Windows, virtualization, containerization, internetworking protocols (IP, MPLS/VPN, QoS), MCP development, technical leadership
Preferred skills
Machine Learning concepts, ITSM systems (ServiceNow), Cloud (GCP), Networking certifications (Cisco/Juniper/Palo Alto)
Technologies
Python, JavaScript, Linux, Windows, ServiceNow, GCP, Cisco, Juniper, Palo Alto, Model Context Protocol (MCP)
Responsibilities
Configure, test, optimize, and manage management & monitoring tools; Assist with configuration, changes, updates, and deployment of new use cases for the AIOPS platform; Perform routine MCP systems development & maintenance; Collaborate with network engineers and architects to translate requirements into AI/Automation workflows; Build and maintain Automation workflows; Provide technical guidance and troubleshooting support.
Seniority
Senior, hands-on IC
