Customer Success Manager - Benelux
Core
Support and grow Sungrow's C&I and Residential PV business by acting as a trusted technical and commercial partner for customers, distributors, and installers.
Role type
Customer Success Manager (Technical Account Management)
Builds
Long-term partner relationships and successful solar PV solution implementations
Domain
Renewable Energy / Solar PV / Power Electronics
Deliverable
client delivery
Required skills
Solution design, technical consultations, pre-sales guidance, partner relationship management, product training, market feedback gathering, cross-functional collaboration
Preferred skills
Energy storage solutions knowledge, transformer and switch gear expertise, R&D facility visits
Technologies
Solar PV systems, inverters (string, central, inverter stations), energy storage solutions
Responsibilities
Act as a trusted technical and commercial partner for customers and partners; Support partners with solution design and product selection; Develop long-term partner relationships; Enable partners through product presentations and technical training; Gather structured feedback on products and market trends; Work closely with sales, service, and product teams to create a smooth partner journey
Seniority
Mid-Senior, hands-on IC