Auftragsmanager Wärmepumpen & Photovoltaik (m/w/d)
Core
Account manager for heat pump and photovoltaic systems, serving as the central interface between customers, installation teams, and technical experts to ensure reliable post-installation support and solution delivery.
Role type
Account manager (HVAC & Solar)
Builds
Customer service workflows, grant applications, grid connection processes, and upsell opportunities for energy solutions
Domain
Renewable energy (heat pumps & photovoltaics)
Deliverable
client delivery
Required skills
customer relationship management, project coordination, grant application processing, grid connection administration, technical problem-solving, telephone communication, product recommendation
Preferred skills
background in SHK (heating, ventilation, air conditioning, plumbing) trade, experience in project management, knowledge of heat pumps or photovoltaics
Technologies
modern digital systems
Responsibilities
manage a dedicated portfolio of existing customers, coordinate communication between customers and installation teams, process subsidy applications and grid connection requests, consult customers via phone regarding system status, recommend additional energy products
Seniority
Mid-level, individual contributor