Customer Success Manager - Poland
Core
Support and grow Sungrow's C&I and Residential solar PV business by acting as a trusted technical and commercial partner for customers, distributors, and installers.
Role type
Customer Success Manager (Technical Account Management)
Builds
Long-term partner relationships and successful solar PV solution implementations
Domain
Renewable Energy / Solar PV / Power Electronics
Deliverable
client delivery
Required skills
Solution design, technical consultations, pre-sales guidance, partner relationship management, product training, market feedback gathering, cross-functional collaboration
Preferred skills
Energy storage solutions knowledge, Residential and C&I application experience
Technologies
Solar PV systems, Inverter technology, Energy storage solutions
Responsibilities
Support partners with solution design and product selection, develop long-term partner relationships, enable partners through technical training and workshops, gather structured feedback on products and market trends, collaborate with sales and product teams to ensure smooth partner journeys
Seniority
Mid-level, hands-on IC