IT-Support (w/m/d) | 20 / Woche
Core
Providing 1st and 2nd-level IT support for hardware, user accounts, and applications.
Role type
IT Support Specialist (1st/2nd Level)
Builds
IT infrastructure and user support services
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows workstation support, hardware troubleshooting, Active Directory, Microsoft 365, Jira ticketing, analytical thinking
Preferred skills
SharePoint, UniFi, Aruba, IT Security
Responsibilities
Manage user accounts and permissions in AD and M365, support IT hardware (Thin Clients, PCs, Notebooks, Printers), provide 1st-level support for specialized applications, document IT processes and inventory
Seniority
Entry to Mid-level