Werkstudent People Operations & Automation (m/w/d)
Core
First Level Support for the People Operations team, handling HR helpdesk inquiries, managing employee records, and building automations using AI and HRIS tools.
Role type
Student HR Operations Specialist (People Operations & Automation)
Builds
Automated HR workflows and reports within the People Operations function
Domain
CleanTech / Real Estate / HR Technology
Required skills
HRIS management, AI tool usage, data quality control, ticket triage, SOP maintenance, basic reporting
Preferred skills
Experience with Jira Service Management, Looker, Google Workspace, Excel/Sheets
Technologies
Personio, Jira Service Management (JSM), Google Workspace, Excel, Google Sheets, Looker, AI tools
Responsibilities
Triage and categorize incoming People Helpdesk tickets, resolve standard leave and absence requests, maintain employee master data in Personio, update SOPs and knowledge articles using AI, identify recurring ticket patterns to build automations
Seniority
Student, entry-level