Key Account Manager (German-speaking)
Core
Own and grow an existing book of business for SMEs in the DACH region by deepening relationships, driving retention, and unlocking product value.
Role type
Key Account Manager (SME Banking)
Builds
Multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations
Domain
FinTech / Financial Services
Deliverable
production ML models
Required skills
Commercial drive, analytical mindset, CRM proficiency, pricing negotiation, multi-stakeholder relationship management, up-sell/cross-sell execution
Preferred skills
KYB/AML/risk mitigation knowledge, AI tools proficiency, understanding of market specifications
Technologies
Salesforce, Aircall
Responsibilities
Maintain and grow SME book of business, build long-term multi-stakeholder relationships, maximize feature alignment, monitor and forecast pipeline, present and negotiate complex pricing models, provide feedback on account management processes, act as voice of the customer
Seniority
Mid-level, hands-on IC