Key Account Manager B2B (m/w/d)
Core
Strategically develop and expand selected B2B key accounts into long-term, profitable partnerships by identifying opportunities and translating customer needs into solutions.
Role type
Senior B2B Key Account Manager (Strategic Account Management)
Builds
Strategic partnerships and commercial growth for existing enterprise clients
Domain
IT Consulting / Customer Service / CRM / AI
Required skills
B2B Key Account Management, Strategic Sales, Commercial Negotiation, Cross-/Upselling, Stakeholder Management, Pipeline & CRM Management, Fluent German and English
Preferred skills
SaaS background, Consulting background, Customer Experience, IT/Technology environment, Enterprise client experience
Technologies
HubSpot
Responsibilities
Develop account plans based on customer requirements and future needs, Identify revenue potential and develop Cross-/Upselling opportunities, Build and develop relevant stakeholders up to IT/C-Level, Develop opportunities and solution approaches jointly with Consulting and Technology teams, Hold commercial responsibility from opportunity to negotiation and closing, Conduct strategic customer meetings, Monitor long-term customer value and account profitability, Own account pipeline, forecasting, and CRM/HubSpot maintenance
