Specialist (w/m/d) Order Management/ Vertragsmanagement
Core
Managing the end-to-end Order-to-Cash process, including order intake, contract management, invoicing, and third-party product fulfillment.
Role type
Order Management Specialist
Builds
Order-to-Cash workflows and customer billing cycles
Domain
B2B Services / Subscription Management
Required skills
Order intake and processing, Contract lifecycle management, Invoicing and billing, Third-party order fulfillment, Customer communication, ERP systems (Microsoft Business Central), CRM systems (Microsoft Dynamics), Microsoft Excel, Subscription contract handling
Preferred skills
Experience with AI tools (Microsoft Copilot), Experience in dynamic/growth-oriented companies
Technologies
Microsoft Business Central, Microsoft Dynamics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Accepting and processing incoming orders, Managing existing and recurring customer contracts, Executing billing runs and price adjustments, Processing third-party product orders from input to delivery, Communicating with customers regarding order status and invoices
Seniority
Mid-level, hands-on IC