Service Sachbearbeiter (m/w/d) in Teilzeit im Bereich Lüftung / Rollladen
Core
Administrative and service coordination for ventilation and roller shutter maintenance, repairs, and installations.
Role type
Service administrator (administrative IC)
Builds
Maintenance contracts, service schedules, and customer support for ventilation and roller shutter systems.
Domain
Building services / HVAC / Building automation
Deliverable
client delivery
Required skills
Customer service, order management, scheduling, documentation, invoicing, MS Office, ERP systems
Preferred skills
Experience in ventilation, roller shutters, or building materials, ERP system experience
Responsibilities
Handle customer inquiries via phone and email, record complaints and service orders, schedule technician visits, coordinate appointments with customers and property managers, prepare documentation for site visits, create delivery notes for spare parts, prepare quotes for maintenance and repairs, manage maintenance contracts, verify and document technician feedback, record working hours and material consumption, prepare invoices or pass billing data, inform customers about order status (via careerplan.io/jobs/2820761-service-sachbearbeiter-mwd-in-teilzeit-im-bereich-luftung-rollladen-at-leipfinger-bader-gm)