HVAC Client Resource Coordinator
Core
Coordinate HVAC service operations by scheduling technicians, managing customer requests, and ensuring work completion aligned with maintenance goals.
Role type
Service operations coordinator (HVAC)
Builds
Scheduled service visits and preventative maintenance workflows
Domain
Building systems / HVAC / Energy efficiency
Required skills
Service scheduling, customer communication, time and expense reporting, parts ordering, account information management, exception reconciliation, daily debriefing
Preferred skills
Associate degree, project accounting or costing principles
Technologies
NxGen
Responsibilities
Receive and schedule customer service requests, coordinate labor scheduling for technicians, communicate action plans to customers, ensure work completion within timeframes, manage daily schedules and team huddles, support parts ordering and PO creation, reconcile billing exceptions, monitor time and expense reporting.
Seniority
Mid-level, hands-on coordinator