Account Manager
Core
Own relationships with corporate clients for a smart fridge food service, managing onboarding, renewals, and upsells to ensure retention and growth.
Role type
Senior Account Manager (B2B Food Tech)
Builds
Corporate office food service via smart fridges
Domain
Food service / Workplace solutions
Deliverable
client delivery
Required skills
Account management, client success, B2B hospitality, relationship building, commercial acumen, data analysis, CRM management, cross-functional collaboration (via careerplan.io/jobs/2818718-account-manager-at-felfel)
Preferred skills
Food service background, start-up experience, HubSpot proficiency
Responsibilities
Own the full client lifecycle from launch to renewal, lead onboarding and go-live execution, drive upsell and cross-sell opportunities, ensure delivery excellence and resolve escalations, partner cross-functionally with Sales and Operations, lead quarterly reviews and product samplings, maintain accurate CRM records and track account KPIs
Seniority
Senior, hands-on IC