Technical Support Intern
Core
Delivering technical support for Quuppa products and third-party resold systems, including testing, troubleshooting, and customer training.
Role type
Technical Support Intern
Builds
Customer support programs and validated implementations
Domain
Software & System Support (via careerplan.io/jobs/2816660-technical-support-intern-at-quuppa-oy)
Deliverable
client delivery
Required skills
Technical troubleshooting, QA regression testing, customer communication, system architecture understanding, documentation
Preferred skills
Linux/Windows server configuration, REST API/UDP streaming, TCP/UDP/IP networking, Cloud technologies (AWS/Azure), Virtualization/Containerization (Docker/VMWare)
Responsibilities
Participate in QA regression testing of third-party CRS platforms; Assist with preparing and delivering customer demonstrations; Provide remote technical support and troubleshoot issues; Validate customer implementations and identify solutions; Assist with troubleshooting system architecture and integrations; Document findings and support activities
Seniority
Intern, student