Assistant Manager - Room Service - MGM Grand
Core
Lead a high-performing team to deliver elevated in-room dining experiences and exceptional hospitality in a fast-paced, 24/7 operation.
Role type
Assistant Manager, Room Service
Builds
In-room dining services, private functions, and special Food and Beverage events
Domain
Hospitality / Food and Beverage
Required skills
Team leadership, scheduling, hiring and training, performance management, guest relations, administrative management, computer systems proficiency, inventory and delivery logging
Preferred skills
F&B management experience, fast-paced restaurant environment experience
Technologies
Computer systems, operational software
Responsibilities
Manage, direct, and supervise all department employees; prepare work schedules; hire and train new and existing employees; counsel employees and document actions; assist guests with private function selections; coordinate activities with other F&B departments; assist dispatchers, cashiers, and checkers; ensure guest checks are properly completed and credited; maintain Room Service equipment and ensure cleanliness and proper paperwork completion