Luxury Concierge - The Mansion at MGM Grand
Core
Deliver exceptional, personalized service to VIP Hotel, Casino, and Convention guests by anticipating needs and creating memorable, high-end experiences.
Role type
Ultra-Luxury Concierge
Builds
Unique and show-stopping experiences for VIP guests
Domain
Hospitality / Luxury Tourism
Deliverable
client delivery
Required skills
Reservation management, Guest communication, Liaison coordination, Local knowledge (dining/entertainment), Issue resolution
Preferred skills
Bilingual, Notary, Industry association participation
Responsibilities
Greet arriving guests at the curb, Escort guests to lounge, Conduct follow-up calls, Coordinate special requests and celebrations, Maintain knowledge of local attractions, Identify company executives
Seniority
Entry-level to Junior