Sachbearbeiter:in Customer Service, Operation & Logistics (m/w/d)
Core
Ensuring timely, accurate, and customer-oriented processing of orders, logistics, and service along the supply chain.
Role type
Customer Service & Logistics Operations Specialist
Builds
Order fulfillment and logistics delivery for customers
Domain
Food & Beverage / Logistics
Required skills
Order processing, customer data management, transport coordination, inventory control, complaint handling, invoice verification, ERP system support
Preferred skills
Passion for ecological products, commercial training, experience in sales/order processing/dispatch, structured work style, organizational skills, hands-on mentality, communication skills, team collaboration, Office 365/Excel, Infor M3
Technologies
Office 365, Excel, Infor M3
Responsibilities
Process customer orders from receipt to invoicing, maintain customer master data, coordinate and monitor transport deliveries, perform daily stock checks, handle customer complaints, verify transport invoices, support ERP system optimization
Seniority
Entry to Mid-level, operational role