Werkstudent Customer Service (m/w/d)
Hybrid
Core
Student assistant supporting customers in realizing their financing wishes through personal advice and digital solutions.
Role type
Student Customer Service Representative
Builds
Customer service interactions and support for financing processes
Domain
FinTech / Financial Services
Deliverable
client delivery
Required skills
German (fluent), customer orientation, problem-solving, empathy, teamwork, initiative
Responsibilities
Answer customer inquiries and complaints via phone and email, support customers in implementing financing wishes, contribute to optimizing service processes, act as the voice of the customer for internal teams
