Mitarbeiter Technischer Support (m/w/d)
Remote
Core
First point of contact for software users and system administrators at dental practices, providing technical support via phone, email, and chat.
Role type
Technical Support Specialist (IT)
Builds
Software solutions for dental practices
Domain
Healthcare IT / Dental Practice Management Software
Deliverable
client delivery
Required skills
telephone customer support, IT vocational training, Microsoft operating systems, network technology
Preferred skills
Linux, macOS, cloud hosting
Responsibilities
Answer technical questions for dental practices and system administrators, handle complex and standard cases, assist with product-specific IT tasks like installations, document calls for quality assurance.
Seniority
Entry-level to Mid-level