Systems Admin Engineer II (Egypt)
Core
Frontline guardian of IT integrity for dental practices, ensuring technology supporting daily operations is stable, secure, and optimized.
Role type
Systems Administrator (L2 technical support & automation)
Builds
Reliable and seamless technical experience for dental practices
Domain
Healthcare IT / Dental Practice Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
L2 technical troubleshooting, network protocols (TCP/IP, DNS, DHCP, VPN, VLANs), Windows Server/Active Directory/InTune, Google Workspace, Windows OS/hardware, automation, documentation, remote support, incident response
Preferred skills
Dental/medical field IT support, 3Shape/iTero/Alliedstar/Medit familiarity, cloud platforms (AWS/Azure/GCP), asset management, scripting (PowerShell/Bash/Python), ITIL principles
Technologies
Windows Server, InTune, Active Directory, Google Workspace, AWS, Azure, GCP, 3Shape, iTero, Alliedstar, Medit, Better Cloud, Zapier
Responsibilities
Install, configure, and maintain computer hardware, software, and peripherals; Troubleshoot and resolve technical issues related to network, server, workstation, and cloud systems; Monitor system performance and ensure availability; Create documentation for CX teams; Provide remote technical support to end-users; Participate in on-call rotation for after-hours support and incident response
Seniority
Mid-level, hands-on IC
