(JUNIOR) CUSTOMER SUCCESS MANAGER*IN F&B (m/w/d) - TEILZEIT
Core
Central point of contact for national and international exhibitors and partners, providing individual consultation on products and services and guiding the entire ordering and service process.
Role type
Junior Customer Success Manager (F&B)
Builds
F&B products and services for festival exhibitors and partners (via careerplan.io/jobs/2782344-junior-customer-success-managerin-fb-mwd-teilzeit-at-ramp106-gmbh)
Domain
Event management / Food & Beverage
Deliverable
client delivery
Required skills
Customer service, sales, account management, data management, CRM tools, e-commerce operations
Preferred skills
HubSpot, HelpScout, Pipedrive, OMR Manager, Excel
Responsibilities
Active sales of F&B products and services to exhibitors, handling customer inquiries via HelpScout and hotline, managing exhibitor communication via HubSpot, maintaining the exhibitor shop, processing orders and invoicing
Seniority
Junior, hands-on IC