Working Student Customer Care (m/f/d)
Hybrid
Core
Handle customer inquiries via phone and email regarding charging sessions, app usage, billing, subscriptions, and basic technical troubleshooting for charging stations.
Role type
Working Student Customer Care Representative
Builds
Customer support services for E-Mobility charging infrastructure
Domain
E-Mobility / Energy Infrastructure
Deliverable
client delivery
Required skills
Phone and email communication, customer service, basic technical troubleshooting, IT system usage, structured working style
Preferred skills
Swedish language skills
Technologies
IT systems for charging and billing
Responsibilities
Handle customer inquiries via phone and email, Support customers with charging sessions and billing, Troubleshoot basic technical issues related to charging stations, Escalate complex cases to internal teams
Seniority
Working Student