Service Agent:in für Kundenbetreuung (all genders welcome)
Core
You act as a personal vehicle expert, guiding customers to find the perfect car match and handling inquiries across phone, email, and live chat.
Role type
Customer service agent (automotive)
Builds
Customer vehicle matching and support
Domain
Automotive retail
Deliverable
client delivery
Required skills
Automotive knowledge, multichannel communication, order management, supplier coordination, problem-solving, English proficiency
Preferred skills
MS Office, additional languages (via careerplan.io/jobs/2768812-service-agentin-fur-kundenbetreuung-all-genders-welcome-at-dfautomotive)
Responsibilities
Guide customers to find the perfect vehicle match, handle inquiries via phone/email/live chat, process orders efficiently, monitor order status, communicate with suppliers
Seniority
Entry-level
