Customer Experience & Vehicle Intake Coordinator
Core
Face of the company at vehicle pickup/sell locations, handling customer service, vehicle inspection, and paperwork processing.
Role type
Customer Experience & Vehicle Intake Coordinator
Builds
Seamless car-buying and selling experience for customers
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
Customer service, vehicle inspection (cosmetic and mechanical), paperwork processing, note-taking, driving, teamwork
Preferred skills
Automotive industry experience, OMVIC license, warranty product knowledge
Technologies
Customer tracking system
Responsibilities
Address customer needs and resolve issues, inspect vehicles for cosmetic and mechanical issues, complete customer paperwork, take notes in tracking system, assist team members
Seniority
Individual Contributor, entry-level to mid-level
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