CareerPlan

Director, Business Operations

New York City, New York, United States of AmericaFull-time2026-10-16 → 2026-11-11

Core

Lead business operations functions for PayPal's growing business in the Americas region, acting as a strategic partner to the SVP to ensure the operating model functions effectively and enables scaling.

Role type

Director, Business Operations

Builds

Operating model, strategic plans, and operational efficiencies for the Americas region

Domain

FinTech / Payments / E-commerce

Required skills

Strategic planning, budget and headcount management, process optimization, OKR monitoring, cross-functional leadership, data-driven decision making, market trend analysis

Preferred skills

Management consulting experience, e-commerce or digital transformation experience, experience in fast-growing tech environments

Technologies

Tableau, Looker, Salesforce

Responsibilities

Establish overall business strategy for business operations, drive strategic objectives and resource allocation, oversee financial and headcount targets, optimize workflows and drive process improvements, monitor OKRs to address business gaps, lead operating rhythms and performance reviews, ensure operating model governance, manage budgets and resource allocation

Seniority

Director, strategic leadership